Account Manager
PT SICEPAT EKSPRES INDONESIA
📍 Cilegon, Banten
PT SiCepat Ekspres Indonesia adalah perusahaan ekspedisi terkemuka yang menyediakan layanan pengiriman barang berskala nasional maupun internasional
Responsibilities:
- Analyze target clients, industry trends, and market needs to support sales strategy development and service innovation.
- Acquire new clients through strategic prospecting, pitching, and negotiation aligned with company objectives.
- Develop account growth strategies to increase shipment volume, revenue, and margin.
- Build and maintain strong, long-term relationships with clients to ensure satisfaction, retention, and revenue growth.
- Identify upselling and cross-selling opportunities based on performance insights and client business trends.
- Manage end-to-end client onboarding and ensure smooth fulfillment of service requirements in coordination with Solution Design, Operations, Finance, Customer Service, and other relevant departments.
- Proactively resolve client issues and ensure service excellence through effective internal coordination.
- Monitor seller performance, Prepare Client Performance & Business Review and proactively identify improvement opportunities
- Maintain and update customer records in CRM systems
Qualifications:
- Diploma or Bachelor’s degree in any major.
- 1 to 3 years of experience in B2B Sales, Business Development, or Corporate Sales.
- Proven experience in acquiring new corporate clients.
- Strong communication and presentation skills with decision makers.
- Able to analyze client needs and propose suitable logistics solutions.
- Experienced in negotiation and deal closing.
- Target driven and comfortable working with sales KPIs.
- Able to coordinate with internal teams for client onboarding.
- Familiar with CRM tools and basic sales reporting.
- Experience in logistics or courier industry is a plus.
- Based in Cilegon, Banten
Lamar Sekarang
Buat Surat Lamaran
Responsibilities:
- Analyze target clients, industry trends, and market needs to support sales strategy development and service innovation.
- Acquire new clients through strategic prospecting, pitching, and negotiation aligned with company objectives.
- Develop account growth strategies to increase shipment volume, revenue, and margin.
- Build and maintain strong, long-term relationships with clients to ensure satisfaction, retention, and revenue growth.
- Identify upselling and cross-selling opportunities based on performance insights and client business trends.
- Manage end-to-end client onboarding and ensure smooth fulfillment of service requirements in coordination with Solution Design, Operations, Finance, Customer Service, and other relevant departments.
- Proactively resolve client issues and ensure service excellence through effective internal coordination.
- Monitor seller performance, Prepare Client Performance & Business Review and proactively identify improvement opportunities
- Maintain and update customer records in CRM systems
Qualifications:
- Diploma or Bachelor’s degree in any major.
- 1 to 3 years of experience in B2B Sales, Business Development, or Corporate Sales.
- Proven experience in acquiring new corporate clients.
- Strong communication and presentation skills with decision makers.
- Able to analyze client needs and propose suitable logistics solutions.
- Experienced in negotiation and deal closing.
- Target driven and comfortable working with sales KPIs.
- Able to coordinate with internal teams for client onboarding.
- Familiar with CRM tools and basic sales reporting.
- Experience in logistics or courier industry is a plus.
- Based in Cilegon, Banten